Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by U.S. Roofing Direct ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

U.S. Roofing Direct provides professional roofing services including but not limited to:

• Roof installation and replacement
• Roof repair and maintenance
• Storm damage restoration
• Insurance claim assistance
• Free roof assessments and estimates

3. Estimates and Pricing

All estimates provided are based on information available at the time of assessment. Final pricing may vary based on:

• Actual conditions discovered during work
• Changes in material costs
• Customer-requested modifications to the original scope
• Additional work required to meet building codes

Any changes to the original estimate will be communicated to and approved by the customer before proceeding.

4. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Estimates and assessments are provided at no cost
• Payment schedules are established based on project milestones
• Final payment is due upon completion and customer satisfaction
• Financing options are available for qualified customers

5. Warranties

U.S. Roofing Direct provides comprehensive warranty coverage:

• Workmanship Warranty: Limited Lifetime Transferable warranty on installation labor
• Material Warranty: Manufacturer warranties ranging from 25-50 years depending on products used
• All warranty terms will be provided in writing upon project completion

6. Insurance and Liability

All U.S. Roofing Direct installation partners maintain comprehensive insurance coverage including:

• General liability insurance
• Workers' compensation insurance
• Professional liability coverage

Proof of insurance will be provided upon request. We are not liable for damages resulting from acts of nature, normal wear and tear, or customer negligence.

7. Customer Responsibilities

Customers agree to:

• Provide accurate information about their property
• Allow reasonable access to the work area
• Remove or protect personal property as advised
• Maintain clear communication throughout the project
• Make timely payments according to agreed terms

8. Cancellation Policy

Customers may cancel services before work begins with written notice. Cancellation terms:

• No charge for cancellation before materials are ordered
• Customer responsible for non-returnable materials if work has begun
• Reasonable cancellation fees may apply for significant project preparation

9. Privacy and Data Protection

We respect your privacy and protect your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

10. Dispute Resolution

Any disputes will be resolved through:

• Direct communication and good faith negotiation
• Mediation if necessary
• Arbitration in accordance with applicable state laws

11. Modifications to Terms

U.S. Roofing Direct reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us: